Shipping Policy
Shipping Time
Estimated delivery timelines:
Delivery timelines are estimates and may vary due to weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable) to monitor your shipment.
Delivery Attempts
Our courier partners will make delivery attempts as per their standard policy. If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related reasons, additional shipping charges may apply for re-delivery.
Incorrect Shipping Information
Please ensure your shipping details are accurate while placing your order. Nutrinut is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
Damaged or Missing Items
If you receive a damaged package or find any item missing from your order, please contact us within 48 hours of delivery with your order details and clear photos of the package and product.
- Orders are typically processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- Metro Cities: 2–5 business days
- Other Locations: 3–7 business days
- Remote Areas: Delivery may take longer depending on courier availability.